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Privacy Policy

We, Real Estate Analytics Pte. Ltd. ("REA", "we", "us" or “our”) and our affiliates, operating under the 8PROP and SoReal brands, manages 8PROP.com, SoRealprop.com, Realestateanalytics.sg (the “Website”), across desktop, mobile, tablet (including any subdomains), related mobile applications (the “Apps”) and a series of platforms and services provided by Real Estate Analytics Pte. Ltd. (the "Services").

This Privacy Policy (read together with our Terms of Use and the documents referred in it and in this Privacy Policy) sets out how we collect, use and share data in connection with your use of our Website, Apps and/or Services. This Privacy Policy does not apply to data that you send to and/or receive from third party website that you may process through our Website, Apps and/or via our Services.

Unless restricted by applicable law, by using the Website, Apps and/or Services, you agree that any and all Personal Data (defined below) relating to you collected by us or provided by you from time to time may be used, processed, and disclosed for such purposes and to such persons as set out in this Privacy Policy. "Personal Data" for purpose of this Privacy Policy shall be defined as "Any data, whether true or not, about an individual who can be identified from that data; or from that data and other information to which the organisation has or is likely to have, is considered personal data."

By visiting or using the Website, Apps and/or Services, you are deemed to have read and agreed to the terms of this Privacy Policy.

We reserve the right to update, amend, change, modify or replace any part of this Privacy Policy by posting updates and/or a revised version of the Privacy Policy on our Website or via our Apps and/or Services. However, an individual notice will not be sent to you. Any amended set of Privacy Policy shall replace all previous versions of the same.

By using the Website, Apps and/or Services, you agree on behalf of yourself or those whom you represent, to comply with and be bound by the Privacy Policy, including any revisions that we may make to the Privacy Policy. If you do not agree to the Terms of Use and/or to the amendments, you should immediately cease access to the Website and the Apps and also the use of any of the Services. After any such amendment becomes effective, we will deem your continued use of the Website, Apps and/or Services to constitute acceptance and agreement to such amendment.

1. RESPECTING YOUR PRIVACY

1.1.

We are committed to protecting your privacy and Personal Data in accordance with the Personal Data Protection Act 2012 and any other applicable personal data protection laws, regulations, codes of practice, guidelines or guidance notes in Singapore.

2. COLLECTION OF PERSONAL DATA

2.1.

We may collect Personal Data that you provide us through your use of the Website, Apps and/Services. This data may include, but is not limited to your name, address, phone number, email, address, operating system, and browser type. The amount of data you give us depends on your privacy settings.

2.2.

If you do not furnish any mandatory personal data requested or wish to withdraw your consent or significantly limit the processing of your personal data, we may not be able to provide you with access to our Services.

2.3.

We may also collect non-personal data about your visits to our Website and via the use of our Apps and/or Services. Such data include, but is not limited to, traffic data, location data, data relating to your activities on our Website and/or use of our Apps and Services.

2.4.

We may collect Personal Data about you from a variety of sources including, but not limited to:

(a) registrations via our Website and/or Apps to gain access or to use our Services;

(b) logging in to use our Website, Apps and/or Services via your social networking site ("SNS") account;

(c) any publicly available online property listing(s) advertised or promoted by you;

(d) subscribing to receive alerts/e-brochures and filling in forms, applications surveys or research, participating in promotions and competitions via our Website, Apps and/or Services, or websites of our service providers;

(e) contacting us or our service providers for any reason including, but not limited to, reporting a problem with our Website, Apps and/or Services, requesting further Services or seeking our assistance; and

(f) posting or contributing material on our Website.

2.5.

We may also collect your Personal Data through our related / affiliated companies, our service providers and third parties.

2.6.

You acknowledge that the Personal Data that you provide us and which we collect from you, is your own data and/or data which you are authorised under law to provide to us.

3. USE OF PERSONAL DATA

3.1.

The Personal Data that we have collected is largely used and processed by us in order to manage and operate our Website, Apps and to facilitate provision of the Services.

3.2.

We may use the Personal Data collected to, among other purposes:

(a) combine the Personal Data and the data from service providers and third-party vendors to personalise the content and advertisements on our Website, Apps and/or via the Services;

(b) respond to or provide you with the Service, information and assistance that you request from us;

(c) put you in direct contact with registered real estate agents, real estate agencies and/or representatives of real estate developers;

(d) verify your identity when you register or log into our Website, Apps and/or gain access to the Services via your SNS account and remind you of your password and username;

(e) provide customer support;

(f) conduct system diagnostics by identifying and eliminating technical issues that you may face whilst accessing our Website and using our Apps and/or Services;

(g) carry out our obligations arising from any contracts entered into between you and us;

(h) perform data analytics, testing, statistical analysis and other research;

(i) communicate with you;

(j) facilitate legal proceedings, including collecting overdue amounts and seeking professional advice;

(k) send you updates and announcements;

(l) send marketing information, such as our offers, surveys, invitations and other content;

(m) perform administrative matters; and/or

(n) any other purpose directly related or incidental to the above.

3.3.

We will not use your Personal Data for direct marketing or share your personal data with other parties for direct marketing unless we have received your consent. You may request at dataprivacy@8prop.com that your data not be used for further direct marketing in our communications with you.

4. DISCLOSING YOUR PERSONAL DATA TO THIRD PARTIES

4.1.

We may also disclose your Personal Data:

(a) to our subsidiaries and affiliates, agents, business partners and professional advisors;

(b) to our service providers so that they can provide you with products or services on our behalf or that you have requested directly from them;

(c) to third parties from whom you have requested information, services or products;

(d) for network diagnostics;

(e) in conjunction with a sale or similar transfer of a business;

(f) to relevant public, government or regulatory authorities, our legal representatives or other concerned parties, in special situations where we have reason to believe that disclosing your Personal Data is necessary to help identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users or anyone else who could be harmed by such activities;

(g) where we are required by law to do so, including but not limited to compliance with a judicial proceeding, court order, or legal process;

(h) in situations where we need to protect and defend our rights and property;

(i) to persons under a duty of confidentiality to us; and/or

(j) with your consent.

5. SECURITY

5.1.

The Company agrees to take all practicable steps to keep all Personal Data confidential and/or undisclosed. We implement robust security measures to protect your data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. We ensure that our computer networks are secure and adopt access control measures. Our access to your Personal Data is restricted to a need-to-know basis. Personal Data will be retained only for so long as reasonably necessary, in accordance with applicable laws.

5.2.

There are inherent risks when transmitting data on the internet, as the transmission can never be guaranteed to be completely secure. Any transmission of your personal data via our Website, Apps and/or Service is at your own risk.

5.3.

When we have no ongoing legitimate business need to process your Personal Data, we will delete or anonymise it. If it is not possible to delete or anonymise your Personal Data (for example, because it has been stored in backup archives), then we will securely store it and isolate it from any further processing until deletion is possible.

6. CORRECTION AND ACCESS

6.2.

You can also notify us to limit the processing or to cease processing of your Personal Data. To exercise this right, please email us at dataprivacy@8prop.com.

6.3.

To protect your privacy and security, we may take reasonable steps to verify your identity before acceding to your requests set out at Clauses 6.1 and 6.2 above.

6.4.

Upon approval, we will provide you with your Personal Data that is in our possession or under our control. Where applicable, we will provide you with information about the ways in which your Personal Data has been or may have been used or disclosed by us within a year of your request. We may, at our sole discretion, charge you a fee for the access request.

6.5.

We will also endeavour to keep accurate and up-to-date your Personal Data. If you discover that your Personal Data incorrect or you would like to review and confirm the accuracy of your Personal Data, you can contact us at dataprivacy@8prop.com.

7. IP ADDRESSES

7.1.

When you use our Website, Apps and/or Services, we may collect and store information relating to your computer, including but not limited your IP address, operating system and browser type, for system administration.

8. COOKIES AND WEB BEACONS

8.1.

We uses cookies to distinguish you from other users of our Website, Apps and/or Services. By continuing to access our Website, Apps and/or Services, you are agreeing to our use of cookies.

8.2.

We use cookies, web beacons and measurement software and tools on our Website, Apps and in the delivery of the Services. Cookies are used to track data about your browsing experience, such as frequency of use, profiles and preferred sites.

8.3.

We use and disclose the Personal Data collected through the use of cookies, web beacons and measurement software and tools in accordance with this Privacy Policy.

8.4.

We may allow other third parties to use their own cookies and web beacons to collect data about your access to our Website, Apps and/or Services. We do not have access to or control over their cookies or other technologies, and their use of cookies or other technologies is not covered by this Privacy Policy.

8.5.

We may combine our cookies, data collected through the cookies and web beacons on our Website, Apps or via the delivery of our Services with other data (including data collected by third parties) and use analytics services to provide better or more relevant services and advertising to you.

8.6.

If you wish to disable the cookies associated with the use of our Website, Apps and/or Services, you may change the setting on your browser. However, such changes to your browser may affect accessibility to certain aspects of our Website, Apps and/or Services.

9. DISCLAIMER

9.1.

We are not liable for any voluntary disclosure of Personal Data by you to other users in connection with the use of our Website, Apps and/or Services.

10. CONTACT US

10.1.

If at any time you have any concerns, complaints or questions in relation to your privacy or our operations, please contact our Data Protection Officer at dataprivacy@8prop.com so that we may work towards resolving your concerns.